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Contact Us

Chiro Shopping is a division of Back to Basics® Chiropractic with three clinics in Sydney suburbs. All items are distributed through our Kogarah office.

In-store pickup is available from all our clinics, please call 02 9588 7000 or email to check stock availability so we can have it set aside for you at your preferred location.

Kogarah (Main Office)

Shop 1a, 24 Belgrave Street
Kogarah NSW 2217

Phone: 02 9588 7000
Email: [email protected]

Parramatta

Argyle Street Medical Center, Westfield Shopping Town
13 Marsden Street,
Parramatta NSW 2150

Phone: 02 9687 6003

Terrible experience.After some research I decided to purchase my pillow from Back to Basics Chiropractic. I rang to get help choosing the correct pillow, given the cost, and was advised to choose the original pillow. It arrived and was completely unsuitable.I emailed and subsequently rang, after no reply. I was told I would hear back from someone who could help. No call, only an email saying there was nothing they could do, no returns or exchanges, even though I relied on their expertise to choose my pillow. Zero customer service.Will never order order from Back to Basics Chiropractic again and advise others to steer clear!
R L
R L
1701764567
Ordered the Coccyx Diffuser Cushion, greatly helps reduce pain in my tailbone area, both in the car and at home, great service and fast shipping, highly recommend this business.
david burns
david burns
1697379965
Highly recommend - product, price and delivery was super easy and fast - thank you
dianne ross
dianne ross
1696452980
This pillow is not suitable for me.It’s I can not rate it as it’s caused more problems.
Judy Trinder
Judy Trinder
1696390812
I have had a bad neck and shoulder with the condition frozen shoulder. This pillow is the only one I've found to help me get a decent amount of sleep. Very comfortable because you can adjust the pillow to your own level of softness. I've spent a great deal of money on pillows that I thought would be good. This is the one that's worked for me. love it.
Suzanne Way
Suzanne Way
1696288023
Terrible business!!!Updated after the misleading response from the shop:I paid by Applepay where the prefilled apartment number of the builiding is in a different line. As it’s paid by ApplePay, there is no need for manual enterring address.Other online shopping system is able to intergrate the apartment number into the shipping address with ease and I have never had any issue. However, this shop’s outdated system could not handle it internally when they print out the address for shipping which caused Auspost returning the item back to them.Instead of acknowleding their fault, they blamed on customer giving incorrect address.If your system is not able to handle ApplePay properly, you should not offer it as a payment method.They then asked me to either pay the shipping fee once more or get back the refund of the item only.Of course I’m not going to pay the double shipping fee due to the fault in their system!They did not reimburse me in full as they said in their reply. I was charged with the shipping fee for no item received.So I ended up losing money and time and feeling ripped off!
Ngo Hao
Ngo Hao
1695941020
Excellent quality wedge pillow case cover. Great service
Sally Bick
Sally Bick
1693707406
I cannot express how much this pillow has changed my life. Constantly waking up with headaches of varying severeness. I've had this pillow for a week, and no pain. Thank you so very much. You have changed my life.
David Hibbard
David Hibbard
1693032973
Great pillow for my child.
I have found that of the five different TENS units I have owned over the last 26 years, the EMPI TENS unit I was prescribed by the Navy doctors at Bethesda naval hospital, was by far the best. And, although they charged the US government, more than they listed the same product online, their prices have come down for the same most , most closely comparing to I was prescribed by my Navy doctors in 1998.
Just received my peanut pillows and I can’t believe how much they are giving me relief, I’m using them for my knee as I can’t completely straighten one of them anymore due to my osteoarthritis. The comfort is next level!!!! Thanks for this great product!!!
Jackie Allen
Jackie Allen
1691115134
Ordered the Obusforme back rest, but it wasn’t a great fit in my Pajero, although previously it had fitted perfectly in the 3 Honda’s I had driven. I was able to return easily and the team were wonderful! Extremely helpful and understanding
steve Pulvernis
steve Pulvernis
1688092518
I love the lumbar support pillow and it is firm rather than those I have tried before that aare just basic foam that provides no supportThis one provides great support.It arrived on time and the whole experience was very easy.Happy to recommend both the company and the product
Kathleen A
Kathleen A
1687419508
Happy with products and service.
liz mcfarland
liz mcfarland
1687418468
My pillar is the best thing I have purchased waking up after a great nights sleep after putting up with neck pain for months
Sandra Allan
Sandra Allan
1686385932
It is supposed to supersoft but it is far from it would not recommend thi product as supersoft
Dianne Lane
Dianne Lane
1682727965
I bought my second pillow recently. The second one was not as firm as the first one, as I selected a different one. Firmness can't be checked/compared easily from the website. Upon receiving the item, I realised that the pillow was incredibly soft; I tried to chat with customer support and was told that pillows couldn't be returned/replaced for health reasons and the best they could do was offer a 10% discount for the new order. I called them, and the agent was helpful. He promised to check and call me back on the same day, which didn't happen, unfortunately. I have a pillow that doesn't meet my needs, and I need another one.Update: after two months of use the pillow doesn’t exist. It is extra extra soft now, once I put my head on it sinks miserably as if I’m not sleeping on a pillow. I’m searching for a new one now. Not recommended at all.
Have been using these pillows since around 2010, I used to have a persistent sore neck before buying my first one.
Chris Voigt
Chris Voigt
1681547485
The leg elevator pillow is really great. I am glad that I purchased it. I received it sooner than I expected to so thank you for the great, prompt service, this is the first time I have purchased from ChiroShopping, I would not hesitate to purchase from them again. Thank you so much
Pamela Taffe
Pamela Taffe
1680441645
Very helpful and polite staff. Goods received quickly as promised. Am very happy with my iTENS.
Pam
Pam
1678424608
Easy to use website and ordering process
Dean Hohn
Dean Hohn
1676687582
Very happy with my Hypoallergenic pillow. I am a life long asthmatic and allergic to many things. Therefore a comfortable correct pillow is most important for me. Thank you ChiroShopping
Claire Simpson
Claire Simpson
1675467793
I have tried for hours and hours over 3 nights, but have not been able to fall asleep at all using the anti-snoring pillow - which is sad, because I can definitely breathe more clearly when my head in on it. I have tried removing the inserts, to no avail.
Deirdre Davis
Deirdre Davis
1675132251
Thankyou so much for getting my order to me so fast! The quickest order I've ever received, best quality pillows and equipment. Highly recommend 🙂
Lane Sinclair
Lane Sinclair
1674622448
I mucked up and ordered 2 of the same pillow and had a follow up phone call the next day checking my order. They refunded the second purchase and been using the pillow for a couple of weeks and love it.
Karina Hogan
Karina Hogan
1674558365
Hi, cannot review yet as our goods haven't arrived as yet, Aust Post says delayed!!
Bought the travel size and full size. Best pillow ever, now I must bring my travel pillow every time I travel. I'm gonna get one each for all my family members.
Thanks, my item is pretty good. It just fits me but it's a shame they only go up to XL. Certainly wouldnt fit anyone bigger. It does help some for my lower back, but does nothing for referred pain from my extremely arthritic hip.
Robyn Harris
Robyn Harris
1674279880
Very happy with peanut pillow and equally prompt delivery.
CHRISTINE BIRD
CHRISTINE BIRD
1673490226
Fast delivery good communication being unable to take pain medication for arthritis this product is so good for me .I would buy from them again
Phyllis Smith
Phyllis Smith
1673330329
Brad Forsyth
Brad Forsyth
1672789162
This leg pillow is exactly what we’ve been looking for 😌
Annie Li
Annie Li
1671423668
Purchased traction pillow.Very good pillow for cervical spine pain.
Lesley Shelley
Lesley Shelley
1670837529
Great products. Got a back roll for my car for lumbar support. Works well and didn’t take long to post.
TinTin Pookachi
TinTin Pookachi
1670743696
Pillow arrived quickly and well packaged. Purchased a tranquillo children's pillow for myself. I ordered the memory foam which was very firm and unsuitable. Should have purchased regular foam. Not stores fault.
Tracey
Tracey
1670644074
I purchased the Deluxe Wobble Board to assist with balancing and ankle strength. I am very happy with my purchase. Great customer service as well. I was accidentally sent the wrong wobble board and without hesitation they sent me the correct one that included a return prepaid postal slip so that I could return the wrong one back to them. I was impressed because they sent the new board straight away and trusted that I would do the right thing in returning the other board. Thank you.
Maggie Moore
Maggie Moore
1670635060
I brought this pillow for my 4year old who loves my contour memory foam pillow. The size for a child is perfect, he sleeps soundly on it and it has stopped his sore neck which I believe was from using a Tontine Junior pillow which deflated in one month to absolutely flat - it had no support This kids pillow is perfect. It took a few weeks for that chemical smell to subside. Definitely worth buying.
Semeena Goss
Semeena Goss
1669541248
Ordered a latex body pillow. Very comfy. Doesn't come with a pillow case, but will order one when I order a smaller body pillow.Decided to try these pillows as I couldn't purchase a bamboo wife anywhere.Glad I tried these pillows.
Mat Taylor
Mat Taylor
1669174234
Very good customer service in following up an issue I had with delivery. I bought the travel pillow which I haven't used yet, however it looks like the perfect size and feels great!
Linda Tesoriero
Linda Tesoriero
1668987862
I find they are helping to spread my toes especially my left foot that has a bunion where the doctor did a botch operation on this,. would recommend buying them, easy to look after.
Anne Kent
Anne Kent
1668036777
Great product, shipped quickly
Sarah Mill
Sarah Mill
1667439690
Very happy with my purchase and it was delivered very quickly
Barbara Gleeson
Barbara Gleeson
1665872815
Very happy with my Obusforme High Back Support Cushion.
Chris Druid
Chris Druid
1664702262
Prompt delivery. Purchased Tranquillow, in traditional foam (softer option) suitable for children and adults. Relieves neck pain. Great pillow with 2 height profiles in one depending on which edge is placed under the neck.
Gee K
Gee K
1664102430
Shipping was really quick and very happy with the item
Nardia
Nardia
1662956944
The back supports have not been effective whatsoever. The massage gun is good.
Karina Winch
Karina Winch
1662781676
good timing re: delivery, good quality product
Alison Bartlett
Alison Bartlett
1662599977
The peanut pillow turned out to be a disappointment. The cotton cover has no give and the support at the neck much too hard. After using it several times it has made my neck pain worse.
Judi Smith
Judi Smith
1662595126
I found the product to be most satisfactory just what I was after.
Sheryl Taylor
Sheryl Taylor
1662188948
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